The Importance Of Finding Your Voice When Communicating With Clients

The Importance Of Finding Your Voice When Communicating With Clients

Reading Time: 5 minutes How conscious are you of your voice? Have you ever thought about how your voice sounds to a client during a treatment? Do you change your tone to reflect your clients’ tone, or do you change your speed and pitch when communicating with a client who is also fast and loud? Perhaps you’ve never noticed your voice prior to us asking just now. Well in the words of Sally Prosser a well-known Australian voice coach, ‘no matter who you are or what you do, your voice matters. So unless you’ve sworn a lifetime vow of silence, your voice is something you need to be aware of. Our very own Tamara Reid, Founding Director of Beaute Industrie sat down with Sally to discuss the topic of ‘how to get a spa voice’.

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Wrinkles Schminkles broadens product offering and exceeds stockists expectations

Wrinkles Schminkles broadens product offering and exceeds stockists expectations

Reading Time: 3 minutes A pioneer in the Australian beauty industry, Wrinkles Schminkles is most commonly known for being a fun brand name backed with real science and their original 100% Medical Grade silicone patches which first reached global success when pitched on screen to Shark Tank Australia. Since then, the brand has been highly sought after in the professional beauty industry, as beauty business owners utilise the range both in treatment room and as a retail offering, as a way to increase average client sales through upgrades, add-ons and value adds.

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